Reminders on Book Ordering, Payment and Collection for 2020/2021 2nd Semester

In order to make sure that our students will have all the necessary studying materials on hand in the coming semester, students will be given access to the ordering system before the current semester comes to an end.  Students can place orders for the textbooks via the Textbooks Ordering System (TOS).

I．Getting Online

1. Entering the Textbooks Ordering System (TOS)from the Homepage of Macau University of Science and Technology
2. Log ondirectly to https://coes-stud.must.edu.mo/tosv2stu
   User ID: same as Student ID on campus card
   Password: same as that of the Online Enrolment System

II．Placing an Order

1. Ordering period: Orders should be placed within the prescribed dates and time announced.
2. Subscribershave to specify the textbooks and the quantities they need when placing an order. Please press “Enter” one by one to confirm the
3. The last recordentered by the subscriber during the subscription period as his/her final order and charges will be processed accordingly.
4. When placing or revising an order during the subscription period, subscribers has to press “Enter” to confirm their orders.  Subscribersare therefore reminded to check their order list after pressing “Enter”.  Students may modify the order at any time before paying.
5. Reminders:According to the terms and conditions stipulated in the intellectual property agreement, keeping, selling or using any photocopied textbooks from the Mainland will not be allowed, Otherwise, you must be responsible for all the consequences.

III．Paying, Collecting Books and Fines^Note

1. Students have to pay for the orders within the prescribed period announced by the University;the order will be canceled by the system automatically after the deadline if it has not been paid.
2. The principle of distribution: according to the order of payment (payment sequence number).
3. Students have to collect the textbooks within the prescribed period announced by the University; shoulda student late to collect his books (30 days late at the most); he has to pay a storage charge.
4. Books will be stored for 30 days at the most after collection due date. Starting from the 31^stday after any collection period, the University will not handle late book collection（except the books are out of stock or supplementary order）. The University will dispose the books at its own discretion and payments are not refundable.
5. In case of late delivery of books, librarywill post on its bulletin board the new schedule for book collection.  Students have to check the university notice and collect their books accordingly, otherwise, the University will dispose the books and the amount paid will be handled according to the terms stipulated in No. 3&4 of “Section III．Paying, Collecting Books and Fines”.
6. In case if any faculty makes changes to the textbook list or any publisher has revised the price of any of the textbook(s), the students will be advised of the cost differences either by receiving a refund or making additional payments before they collect the book(s).
7. Students must keep their payment slips properly and books can only be collected upon presentation of the payment slips during the collection period.　If the studenthas lost the receipt, the student can collect the textbooks only after applying for reissue
8. All the fees stipulated above will be rounded up or down to the nearest dollar.

IV. Supplementary order

The university will decide whether to set up the unified supplementary ordering period according to the situation of each semester.

1. The price for supplementary ordering of English edition textbooks will be raised20% as transportation fee and handling charge within two weeks after the semester starts, and we cannot guarantee whether the books are still in stock and determine the date of availability of the textbooks (3-10 weeks).
2. The we do not accept the supplementary order application two weeks after the semester starts. If a student insists on making a supplementary order, the price may be raised from 100% to 300%, or an additional $30-$40US shipping fee is required from the publisher.

V．Returning books

1. We provide the service of ordering specific textbooks for publishers and booksellers, and please be noticed that    regardless of any reasons (such as epidemic, suspension, withdrawal, etc.)  that leading to student not receiving books, returns and refunds are not accepted.
2.  As a general practice, no books should be returned to the university and hence no refunds will be made.  Should missing or blank pages be found in any textbook(s), students should report the cases to the librarywithin one week after collecting the books. Late request will not be handled.
3.  Should the University approve an applicant’sdeferral, withdrawal, suspension of studies or application for program transfer, no books are returnable and payments are not refundable. The student or his/her authorized party should collect the books with the payment slips withinprescribed period. For any late collection of books, a storage charge will be imposed.

VI．The modes of notification 

1. Entering to the Homepage of Macau University of Science and Technology->Library->Textbook Supply->News
2. Entering to the Homepage of Macau University of Science and Technology-> Current Students->Bulletin Board.
3. E-mail to a student's campus personal email address or the email address you reserved on the book system.

VII．Others

1. All students are reminded not to disclose their user IDs and passwords of TOS to other people.  They are fully liable for any losses caused due to disclosure of the information.
2. For further enquiries and information about the system (TOS) and the above reminders, please contact the Library (Tel: +853 8897-2012/2359, Email: cbpsadmin@must.edu.mo).
3. Libraryreserves all rights to interpret and revise all the terms and conditions stated herein.
4. For details about the dates for ordering, payment and collection as well as the reminders, please refer to the regular updatesby the library.

^Note Types of fines and calculations: j storage charge for the first day = $10, from the second day is charged more $2 every day, the longest storage period will be 30 days; kfreight = Total cost x 20%; lhandling charge: $5 for each Chinese textbook, $10 for each English textbook; mReceipt reissue fee is $10 each.