酒店与旅游管理学院

酒店与旅游管理学院Faculty of Hospitality and Tourism Management  

姓名:吴国民Name: Ben K. Goh 

职称:教授Title: Professor 

职务:院长Position: Dean 

专业领域:成本控制、财务管理、战略管理、员工发展、战略组织管理

Areas of Expertise: Cost Control, Financial Management, Strategic Management, Workforce Development, Strategic Organizational Management

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972373

电子邮件E-mail :kbgoh@must.edu.mo

姓名:朴圣姬Name: Ally, Park Sung Hee 

职称:副教授Title: Associate Professor 

专业领域:旅游营销、消费者行为学、研究方法、旅游和酒店服务管理、休闲和娱乐管理、酒店和旅游营销、游客行为和决策、文化旅游、常规和事件管理、游戏和娱乐业务、可持续旅游

Areas of Expertise: Tourism Marketing, Consumer Behavior, Research Method, Travel and Hotel Service Management, Management of Leisure and Entertainment Businesses, Hospitality and Tourism Marketing, Tourist Behavior and Decision-Making, Cultural Tourism, Conventional and Event Management, Gaming and Entertainment Businesses, Sustainable Tourism

受访语言:英语

Language Spoken: English

联络电话Contact No.:+853 88972928

电子邮件E-mail :parksh@must.edu.mo

姓名:潘思颖Name: Pan Su-Ying 

职称:副教授Title: Associate Professor 

专业领域:管理概论、人力资源管理、商业统计、工作-家庭事件、领导力

Areas of Expertise: Introduction to Management, Human Resource Management, Business Statistics, Work-family Issue, Leadership

受访语言:普通话,英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88971970

电子邮件E-mail :sypan@must.edu.mo

姓名:黄颖祚Name: José, Wong Weng Chou 

职称:副教授Title: Associate Professor 

Position: Program Director (Internship) 职务:课程主任 (实习课程)

专业领域:旅游研究、酒店及度假村管理、宴会策划与管理、会展的理论与实践、难忘的旅游经历、危机管理、价值共创、酒店管理、旅游营销

Areas of Expertise: Research Method in Tourism, Hotel and Resort Management, Banquet Planning and Management, Theories and Practice of MICE, Memorable Tourism Experience, Crisis Management, Value Co-Creation, Hospitality Management, Tourism Marketing

受访语言:普通话、广东话、英语

Language Spoken: Mandarin, Cantonese, English

联络电话Contact No.:+853 88971967

电子邮件E-mail :wcwong@must.edu.mo

姓名:张杨Name: Zhang Yang 

职称:副教授Title: Associate Professor 

职务:课程主任 (研究生课程)Position: Program Director (Graduate Program) 

专业领域:旅游经济、旅游营销、文化产业、文化遗产旅游、文化旅游、旅游休闲、旅游迁移、社交媒体和旅游

Areas of Expertise: Tourism Economy, Tourism Marketing, Cultural Industry, Cultural Heritage Tourism, Cultural Tourism, Tourism and Leisure, Tourism Migration, Social Media and Tourism

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972915

电子邮件E-mail :yangzhang@must.edu.mo

姓名:白镇国Name: Pai Chen-Kuo 

职称:副教授Title: Associate Professor 

专业领域:旅游信息系统管理、酒店信息系统、饭店信息系统、财产管理系统、信息技术在酒店和旅游中的应用

Areas of Expertise: Tourism Information Systems Management, Hotel Information System, Restaurant Information System, Property Management System, Information Technology Applications in Hospitality and Tourism

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972993

电子邮件E-mail :ckpai@must.edu.mo

姓名:唐娟Name: Tang Juan 

职称:副教授Title: Associate Professor 

专业领域:旅游研究、旅游营销、文化旅游、专业英语、休闲旅游服务质量、电影旅游、博物馆旅游

Areas of Expertise: Tourism Research, Tourism Marketing, Cultural Tourism, Professional English, Service Quality in Leisure and Tourism, Film-induced Tourism, Museum Tourism

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972357

电子邮件E-mail :jtang@must.edu.mo

姓名:冯艳Name: Feng Yan 

职称:助理教授Title: Assistant Professor 

职务:课程主任 (国际旅游管理课程)Position: Program Director (BITM) 

专业领域:俱乐部管理、旅行社管理与运营、度假村管理、关系质量、酒店管理、旅游管理

Areas of Expertise: Club Management, Travel Agency Management and Operation, Resort Management, Relationship Quality, Hotel Management, Tourism Management

受访语言:普通话、广东话、英语

Language Spoken: Mandarin, Cantonese, English

联络电话Contact No.:+853 88972913

电子邮件E-mail :yfeng@must.edu.mo

姓名:杨洁云Name: Brenda, Yang Chieh-Yun 

职称:助理教授Title: Assistant Professor 

职务:课程主任 (酒店管理课程 & 餐饮管理课程)

专业领域:酒店业发展、酒店管理、酒店教育中的体验式学习

Position: Program Director (BHM and BFBM)

Areas of Expertise: Hotel Development, Hotel Management, Experiential Learning in Hospitality Education

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972148

电子邮件E-mail :cyyang@must.edu.mo

姓名:周淑敏Name: Salott, Chau Shuk Mun 

职称:助理教授Title: Assistant Professor 

专业领域:酒店与旅游教育、旅游市场营销、酒店与旅游服务管理、访客管理与可持续发展、酒店规划与开发、酒店运营与管理、旅游经济学

Areas of Expertise: Hospitality and Tourism Education, Tourism and Hospitality Marketing, Hotel and Tourism Service Management, Visitor Management and Sustainable Development, Hotel Planning and Development, Hotel Operation and Management, Tourism Economics

受访语言:普通话、广东话、英语

Language Spoken: Mandarin, Cantonese, English

联络电话Contact No.:+853 88972841

电子邮件E-mail :smchau@must.edu.mo

姓名:陈颂泓Name: Richard, Chen Songhong 

职称:助理教授Title: Assistant Professor 

专业领域:智慧旅游、行业效率/生产力、当代管理、统计学、效度分析(数据分析)

Areas of Expertise: Smart-tourism, Industry Efficiency/Productivity, Contemporary Management, Statistics, Efficiency (Data Envelopment Analysis)

受访语言:普通话、广东话、英语

Language Spoken: Mandarin, Cantonese, English

联络电话Contact No.:+853 88971947

电子邮件E-mail :shchen@must.edu.mo

姓名:陈妤婕Name: Jasmine, Chen Yujie 

职称:助理教授Title: Assistant Professor 

专业领域:人力资源管理、市场营销、管理学

Areas of Expertise: Human Resource Management, Marketing, Introduction to Management

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972113

电子邮件E-mail :yjchen@must.edu.mo

姓名:郑文达Name: Eddy, Cheng Man Tat 

职称:助理教授Title: Assistant Professor 

专业领域:中国文化权威、文化认同、跨文化遭遇、消费行为、游客行为、旅游、文化与社会、定性方法Areas of Expertise: Chinese State Cultural Authority, Cultural Identity, Cross-cultural Encounters, Consumption Behaviours, Tourist Behaviours, Tourism, Culture and Society, Qualitative Methodologies

受访语言:普通话、广东话、英语

Language Spoken: Mandarin, Cantonese, English

联络电话Contact No.:+853 88972934

电子邮件E-mail :mtcheng@must.edu.mo

姓名:郑定邦Name: Vincent, Cheng Ting Pong 

职称:助理教授Title: Assistant Professor 

专业领域:商业分析、统计、财务管理、信息管理、智慧旅游、客户关系管理、技术管理、服务体验管理

Areas of Expertise: Business Analysis, Statistics, Financial Management, Information Management, Smart-tourism, Customer Relationship Management, Technology Management, Service Experience Management

受访语言:普通话、广东话、英语

Language Spoken: Mandarin, Cantonese, English

联络电话Contact No.:+853 88972922

电子邮件E-mail :tpcheng@must.edu.mo

姓名Name:Elizabeth Agyeiwaah

职称:助理教授Title: Assistant Professor 

专业领域:旅游业的当代问题、旅游政策与规划、旅游,理论与前景、生态旅游、旅游与酒店概论、研究方法、可持续旅游业发展、中小旅游企业、文化旅游、旅游研究、黑暗旅游

Areas of Expertise: Contemporary Issues in Tourism, Tourism Policy and Planning, Tourism, Theories and Perspectives, Ecotourism, Introduction to Tourism and Hospitality, Research Methods, Sustainable Tourism Development, Small and Medium Tourism Enterprises, Cultural Tourism, Tourist Studies, Dark Tourism

受访语言:英语Language Spoken: English

联络电话Contact No.:+853 88971743

电子邮件E-mail :eagyeiwaah@must.edu.mo

姓名:芶锐Name: Gloria, Gou Rui 

职称:助理教授Title: Assistant Professor 

专业领域:自然旅游,保护区管理,环境态度与行为,生态旅游,可持续旅游,酒店管理训练与发展

Areas of Expertise: Nature-based Tourism, Protected Areas Management, Environmental Attitude and Bahaviour, Ecotourism, Sustainable Tourism, Hotel Management Training and Development

受访语言:普通话、英语

Language Spoken: Mandarin, English

电子邮件E-mail :rgou@must.edu.mo

姓名:洪芳Name: Selena, Hong Fang 

职称:助理教授Title: Assistant Professor 

专业领域:酒店财务管理、餐饮业财务管理、会计、旅游经济、统计

Areas of Expertise: Hospitality Financial Management, Financial Management for Food and Beverage Industry, Accounting, Tourism Economic, Statistics

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972912

电子邮件E-mail :fhong@must.edu.mo

姓名:徐辅洁Name: Jay, Hsu Fu-Chieh 

职称:助理教授Title: Assistant Professor 

专业领域:饮食选择行为、旅游行为、饮食旅游、目的地营销、旅游产品质量管理、饮食文化、消费者行为、旅游和酒店营销

Areas of Expertise: Food Choice Behaviour, Tourist Behaviour, Food Tourism, Destination Marketing, Tourism Product Quality management, Food Culture, Consumer Behaviour, Tourism and Hospitality Marketing

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88971980

电子邮件E-mail :fchsu@must.edu.mo

姓名:胡晓Name: Hu Xiao 

职称:助理教授Title: Assistant Professor 

专业领域:管理学、旅客运输、酒店业的创新与可持续性、跨文化交流、旅游地理学、旅游与酒店业的可持续性、目的地利益相关者管理、旅游政策网络分析、岛屿旅游概论

Areas of Expertise: Introduction to Management, Passenger Transportation, Innovation and Sustainability in Hospitality, Intercultural Communication, Tourism Geography, Sustainability in Tourism and Hospitality, Destination Stakeholder Management, Tourism Policy Network Analysis, Island Tourism

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972153

电子邮件E-mail :xhu@must.edu.mo

姓名:金容重Name: James, Kim Yongjoong 

职称:助理教授Title: Assistant Professor 

专业领域:酒店和旅游业、消费者行为和营销、酒店人力资源管理、酒店和旅游市场营销、酒店财务分析、酒店会议运营、酒店管理研究、可持续酒店和旅游业的可持续性和绿色实践

Areas of Expertise: Sustainability and Green Practices in Hospitality and Tourism, Consumer Behavior and Marketing, Hospitality HR Management, Hospitality and Tourism Marketing, Hospitality Financial Analysis, Hotel Conference Operations, Studies in Hotel Management, Sustainable Hospitality and Tourism

受访语言:英语

Language Spoken: English

联络电话Contact No.:+853 88973295

电子邮件E-mail :yjkim@must.edu.mo

姓名:李明Name: Lee Hoffer Ming 

职称:助理教授Title: Assistant Professor 

专业领域:体验旅游、文化遗产旅游、目的地管理、健康和水疗旅游、食品和饮料运营,活动管理,旅游研究方法,酒店管理实习/实践

Areas of Expertise: Experiential Tourism, Culture and Heritage Tourism, Destination Management, Wellness and Spa Tourism, Food and Beverage Operations, Event Management, Tourism Research Method, Hotel Management Internship/Practicum

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972161

电子邮件E-mail :hmlee@must.edu.mo

姓名:刘敬Name: Gloria, Liu Jing 

职称:助理教授Title: Assistant Professor 

专业领域:客户与员工的互动、越轨行为、工作关系、餐饮服务管理、多层次理论和方法,酒店与旅游服务管理、酒店与旅游组织行为、酒店与旅游人力资源管理、酒店与旅游研究方法

Areas of Expertise: Customer-employee Interactions, Deviant Behaviors, Work Relationships, Foodservice Management, Multi-level Theory and Method, Hospitality and Tourism Services Management, Hospitality and Tourism Organizational Behavior, Hospitality and Tourism Human Resources Management, Hospitality and Tourism Research Method

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88972333

电子邮件E-mail :jiliu@must.edu.mo

姓名:刘瑛妮Name: Christy, Liu Yingni 

职称:助理教授Title: Assistant Professor 

专业领域:赌博动机、负责任博彩、组织行为、博彩心理和赌场营销、博彩业概论、博彩社会学、MICE的理论和实践、MICE行业的最新问题、市场营销

Areas of Expertise: Gambling Motivation, Responsible Gaming, Organization Behavior, Gambling Psychology and Casino Marketing, Introduction to Gaming Industry, Sociology of Gambling, Theories and Practice of MICE, Current Issues in MICE Industry, Marketing

受访语言:普通话、广东话、英语

Language Spoken: Mandarin, Cantonese, English

联络电话Contact No.:+853 88972229

电子邮件E-mail :ynliu@must.edu.mo

姓名:罗尹希Name: Jamie, Lo Yin-Hsi 

职称:助理教授Title: Assistant Professor 

专业领域:利益相关者管理,关系管理,企业社会责任,战略管理,智力资本,服务管理,品牌管理,人力资源管理,服务质量管理,业务谈判

Areas of Expertise: Stakeholder Management, Relationship Management, Corporate Social Responsibility, Strategy Management, Intellectual capital, Service Management, Brand Management, Human Resource Management, Service Quality Management, Business Negotiation

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88971741

电子邮件E-mail :yhlo@must.edu.mo

 

姓名:潘雯Name: Pan Wen 

职称:助理教授Title: Assistant Professor 

专业领域:组织行为学、人力资源管理、旅行和酒店服务管理、管理学

Areas of Expertise: Organizational Behavior, Human Resource Management, Travel and Hotel Service Management, Management

受访语言:普通话、英语

Language Spoken: Mandarin, English

联络电话Contact No.:+853 88971941

电子邮件E-mail :wpan@must.edu.mo

 

姓名:夏梦龙Name: Wilson, Xia Menglong 

职称:助理教授Title: Assistant Professor 

专业领域:旅游ICT管理、目的地管理、品牌营销与管理、机器学习、旅游营销、智慧旅游、旅游电子商务、信息管理

Areas of Expertise: Tourism ICT Management, Destination Management, Brand Marketing and Management, Machine Learning, Tourism Marketing, Smart Tourism, Tourism E-commerce, Information Management

受访语言:普通话、英语

Language Spoken: Mandarin, English

Contact No. 联络电话:+853 88972205

电子邮件E-mail :mlxia@must.edu.mo

姓名:徐晔Name: Christina, Xu Ye 

职称:助理教授Title: Assistant Professor 

专业领域:特别活动管理、会展活动和产品管理、会展理论与实践、文化节目管理、活动和目的地品牌、活动志愿者的动机、可持续的旅游业管理

Areas of Expertise: Special Event Management, MICE Event and Product Management, Theories and Practice of MICE, Cultural Festival Management, Event and Destination Branding, Motivation of Event Volunteer, Sustainable Tourism Management

受访语言:普通话、英语

Language Spoken: Mandarin, English

Contact No. 联络电话:+853 88972232

电子邮件E-mail :yxu@must.edu.mo

姓名:张溯Name: Zhang Su 

职称:助理教授Title: Assistant Professor 

专业领域:遗产研究:非物质遗产和农业遗产、文化消费和生产、文化遗产中的跨文化话论述、重要遗产研究、英语、市场营销、文化产业

Areas of Expertise: Heritage Studies: Intangible Heritage and Agricultural Heritage, Cultural Consumption and Production, Cross-cultural Discourses in Cultural Heritage, Critical Heritage Studies, English, Marketing, Cultural Industries

受访语言:普通话、英语

Language Spoken: Mandarin, English

Contact No. 联络电话:+853 88971740

电子邮件E-mail :szhang@must.edu.mo

姓名:朱燕妮Name: Joyce, Zhu Yanni 

职称:助理教授Title: Assistant Professor 

专业领域:组织行为学,领导力,酒店人力资源管理,餐饮成本控制,餐饮运营,微观经济学,会计概论,管理概论

Areas of Expertise: Organizational Behavior, Leadership, Hospitality Human Resource Management,F&B Cost Control, F&B Operation, Microeconomics, Introduction to Accounting, Introduction to Management

受访语言:普通话、英语

Language Spoken: Mandarin, English

Contact No. 联络电话:+853 88972151

电子邮件E-mail :ynzhu@must.edu.mo

姓名:张一航Name: Kelvin,  Zhang Yihang 

职称:助理教授Title: Assistant Professor 

专业领域:酒店研究、酒店高等教育与培训、可持续发展、创业、旅游心理学、研究哲学

Areas of Expertise: Hospitality Studies, Hospitality Higher Education & Training, Sustainable Development, Lifestyle Entrepreneurship, Tourism Psychology, Research Philosophy

受访语言:普通话、英语

Language Spoken: Mandarin, English

Contact No. 联络电话:+853 88971749

电子邮件E-mail :kyzhang@must.edu.mo

姓名:杨凯涵Name: Khan, Yang Kaihan

职称:助理教授Title: Assistant Professor 

专业领域:旅游动机与行为、可持续旅游发展、扶贫旅游、酒店法律、危机管理与餐饮法规、酒店业创新与可持续性

Areas of Expertise: Tourist Motivation & Behaviour, Sustainable Tourism Development, Pro-poor Tourism, Hospitality Law, Crisis Management and Food & Beverage Regulations, Innovation and Sustainability in Hospitality

受访语言:普通话、英语

Language Spoken: Mandarin, English

Contact No. 联络电话:+853 88973402

电子邮件E-mail :khyang@must.edu.mo

姓名:高雄斌Name: Ben, Gao Xiongbin

职称:助理教授Title: Assistant Professor 

专业领域:遗产研究:旅游流动性、旅游中的性别与性、旅游与酒店业概论、旅游产品质量管理、旅游者行为

Areas of Expertise: Tourism Mobilities, Gender and Sexuality in Tourism, Introduction to Tourism and Hospitality Business, Tourism Product Quality Management, Tourist Behaviour

受访语言:普通话、广东话、英语

Language Spoken: Mandarin, Cantonese, English

Contact No. 联络电话:+853 88973401

电子邮件E-mail :xbgao@must.edu.mo

姓名:张帆Name: Lorraine, Zhang Fan

职称:助理教授Title: Assistant Professor 

专业领域:战略管理、国际化、跨境并购、酒店规划与发展、酒店资产管理

Areas of Expertise: Strategic Management, Internationalization, Cross-border Merger and Acquisition, Hotel Planning and Development, Hotel Asset Management

受访语言:普通话、英语

Language Spoken: Mandarin, English

Contact No. 联络电话:+853 88972371

电子邮件E-mail :zhangfan@must.edu.mo

姓名:刘超Name: Liu Chao

职称:助理教授Title: Assistant Professor 

专业领域:旅游知识管理、创新创意、旅游规划、文化旅游概论、旅游地理与环境

Areas of Expertise: Knowledge management in tourism, Innovation and creativity, Tourism planning, Introduction to cultural tourism, Tourism geography and environment

受访语言:普通话、英语

Language Spoken: Mandarin, English

Contact No. 联络电话:+853 88972372

电子邮件E-mail :liuchao@must.edu.mo

姓名:王硕Name: Wang Shuo

职称:助理教授Title: Assistant Professor 

专业领域:行为定价,消费者心理学,服务设计和技术促进,服务接触,消费者行为,酒店数据分析,模拟收益管理,服务行销

Areas of Expertise: Behavioral Pricing, Consumer Psychology, Service Design and Technology-facilitated, Service Encounter, Consumer Behavior, Hospitality Data Analytics, Revenue Management with Simulation, Services Marketing 

受访语言:普通话、英语

Language Spoken: Mandarin, English

Contact No. 联络电话:+853 8897 2355

电子邮件E-mail :swang@must.edu.mo

姓名:黎天恒Name: Lai Tin Hang

职称:助理教授Title: Assistant Professor 

专业领域:旅游体验,游客行为,社区旅游,农业遗产旅游,旅游行销,消费者/游客行为,研究方法,定量分析

Areas of Expertise: Tourist experience, Tourist behaviour, Community-based tourism, Agricultural heritage tourism, Tourism marketing, Consumer / Tourist tehaviour, Research method, Quantitative analysis 

受访语言:普通话、广东话、英语

Language Spoken: Mandarin, Cantonese, English

Contact No. 联络电话:+853 8897 2380

电子邮件E-mail :thlai@must.edu.mo