酒店与旅游管理学院

Faculty of Hospitality and Tourism Management 酒店与旅游管理学院

Name: Ben K. Goh 姓名:吴国民

Title: Professor 职称:教授

Position: Dean 职务:院长

Areas of Expertise: Cost Control, Financial Management, Strategic Management, Workforce Development, Strategic Organizational Management

专业领域:成本控制、财务管理、战略管理、员工发展、战略组织管理

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972373

E-mail 电子邮件:kbgoh@must.edu.mo

Name: Ally, Park Sung Hee 姓名:朴圣姬

Title: Associate Professor 职称:副教授

Areas of Expertise: Tourism Marketing, Consumer Behavior, Research Method, Travel and Hotel Service Management, Management of Leisure & Entertainment Businesses, Hospitality and Tourism Marketing, Tourist Behavior and Decision-Making, Cultural Tourism, Conventional and Event Management, Gaming and Entertainment Businesses, Sustainable Tourism

专业领域:旅游营销、消费者行为学、研究方法、旅游和酒店服务管理、休闲和娱乐管理、酒店和旅游营销、游客行为和决策、文化旅游、常规和事件管理、游戏和娱乐业务、可持续旅游

Language Spoken: English

受访语言:英语

Contact No.联络电话: +853 88972928

E-mail 电子邮件:parksh@must.edu.mo

Name: Pan Su Ying 姓名:潘思颖

Title: Associate Professor 职称:副教授

Areas of Expertise: Introduction to Management, Human Resource Management, Business Statistics, Work-family Issue, Leadership

专业领域:管理概论、人力资源管理、商业统计、工作-家庭事件、领导力

Language Spoken: Mandarin, English

受访语言:普通话,英语

Contact No.联络电话: +853 88971970

E-mail 电子邮件:sypan@must.edu.mo

Name: Yan LiBo 姓名:晏鲤波

Title: Associate Professor 职称:副教授

Areas of Expertise: Leisure and Recreation, Travel Agency, Strategic Management, Service Quality Management, Visitor Management, Tourist Experience, Destination Marketing, Urban Tourism, Rural Tourism, Tourism History

专业领域:休闲娱乐、旅行社、战略管理、服务质量管理、游客管理、旅游体验、目的地营销、城市旅游、乡村旅游、旅游历史

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972914

E-mail 电子邮件:lbyan@must.edu.mo

Name: Jose, Wong Weng Chou 姓名:黄颖祚

Title: Associate Professor 职称:副教授

Position: Program Director (Internship) 职务:课程主任 (实习课程)

Areas of Expertise: Research Method in Tourism, Hotel and Resort Management, Banquet Planning and Management, Theories and Practice of MICE, Memorable Tourism Experience, Crisis Management, Value Co-Creation, Hospitality Management, Tourism Marketing

专业领域:旅游研究、酒店及度假村管理、宴会策划与管理、会展的理论与实践、难忘的旅游经历、危机管理、价值共创、酒店管理、旅游营销

Language Spoken: Mandarin, Cantonese, English

受访语言:普通话、广东话、英语

Contact No.联络电话: +853 88971967

E-mail 电子邮件:wcwong@must.edu.mo

Name: Zhang Yang 姓名:张扬

Title: Associate Professor 职称:副教授

Position: Program Director (Graduate Program) 职务:课程主任 (研究生课程)

Areas of Expertise: Tourism Economy, Tourism Marketing, Cultural Industry, Cultural Heritage Tourism, Cultural Tourism, Tourism and Leisure, Tourism Migration, Social Media and Tourism

专业领域:旅游经济、旅游营销、文化产业、文化遗产旅游、文化旅游、旅游休闲、旅游迁移、社交媒体和旅游

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972915

E-mail 电子邮件:yangzhang@must.edu.mo

Name: Feng Yan 姓名:冯艳

Title: Assistant Professor 职称:助理教授

Position: Program Director (BITM) 职务:课程主任 (国际旅游管理课程)

Areas of Expertise: Club Management, Travel Agency Management and Operation, Resort Management, Relationship Quality, Hotel Management, Tourism Management

专业领域:俱乐部管理、旅行社管理与运营、度假村管理、关系质量、酒店管理、旅游管理

Language Spoken: Mandarin, Cantonese, English

受访语言:普通话、广东话、英语

Contact No.联络电话: +853 88972913

E-mail 电子邮件:yfeng@must.edu.mo

Name: Brenda, Yang Chieh Yun 姓名:杨洁云

Title: Assistant Professor 职称:助理教授

Position: Program Director (BHM & BFBM)

职务:课程主任 (酒店管理课程 & 餐饮管理课程)

Areas of Expertise: Hotel Development, Hotel Management, Experiential Learning in Hospitality Education

专业领域:酒店业发展、酒店管理、酒店教育中的体验式学习

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972148

E-mail 电子邮件:cyyang@must.edu.mo

Name: Salott, Chau Shuk Mun 姓名:周淑敏

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Hospitality and Tourism Education, Tourism and Hospitality Marketing, Hotel and Tourism Service Management, Visitor Management and Sustainable

Development, Hotel Planning and Development, Hotel Operation and Management, Tourism Economics

专业领域:酒店与旅游教育、旅游市场营销、酒店与旅游服务管理、访客管理与可持续发展、酒店规划与开发、酒店运营与管理、旅游经济学

Language Spoken: Mandarin, Cantonese, English

受访语言:普通话、广东话、英语

Contact No.联络电话: +853 88972841

E-mail 电子邮件:smchau@must.edu.mo

Name: Richard, Chen SongHong 姓名:陈颂泓

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Smart-tourism, Industry Efficiency/Productivity, Contemporary Management, Statistics, Efficiency (Data Envelopment Analysis)

专业领域:智慧旅游、行业效率/生产力、当代管理、统计学、效度分析(数据分析)

Language Spoken: Mandarin, Cantonese, English

受访语言:普通话、广东话、英语

Contact No.联络电话: +853 88971947

E-mail 电子邮件:shchen@must.edu.mo

Name: Jasmine, Chen YuJie 姓名:陈妤婕

Title:Assistant Professor 职称:助理教授

Areas of Expertise: Human Resource Management, Marketing, Introduction to Management

专业领域:人力资源管理、市场营销、管理学

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972113

E-mail 电子邮件:yjchen@must.edu.mo

Name: Eddy, Cheng Man Tat 姓名:郑文达

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Chinese State Cultural Authority, Cultural Identity, Cross-cultural Encounters, Consumption Behaviours, Tourist Behaviours, Tourism, Culture and Society, Qualitative Methodologies

专业领域:中国文化权威、文化认同、跨文化遭遇、消费行为、游客行为、旅游、文化与社会、定性方法

Language Spoken: Mandarin, Cantonese, English

受访语言:普通话、广东话、英语

Contact No.联络电话: +853 88972934

E-mail 电子邮件:mtcheng@must.edu.mo

Name: Vincent, Cheng Ting Pong 姓名:郑定邦

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Business Analysis, Statistics, Financial Management, Information Management, Smart-tourism, Customer Relationship Management, Technology Management, Service Experience Management

专业领域:商业分析、统计、财务管理、信息管理、智慧旅游、客户关系管理、技术管理、服务体验管理

Language Spoken: Mandarin, Cantonese, English

受访语言:普通话、广东话、英语

Contact No.联络电话: +853 88972922

E-mail 电子邮件:tpcheng@must.edu.mo

Name: Elizabeth Agyeiwaah 姓名:Elizabeth Agyeiwaah

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Contemporary Issues in Tourism, Tourism Policy and Planning, Tourism, Theories and Perspectives, Ecotourism, Introduction to Tourism and Hospitality, Research Methods, Sustainable Tourism Development, Small and Medium Tourism Enterprises. Cultural Tourism, Tourist Studies, Dark Tourism

专业领域:旅游业的当代问题、旅游政策与规划、旅游,理论与前景、生态旅游、旅游与酒店概论、研究方法、可持续旅游业发展、中小旅游企业、文化旅游、旅游研究、黑暗旅游

Language Spoken: English

受访语言:英语

Contact No.联络电话: +853 88971743

E-mail 电子邮件:eagyeiwaah@must.edu.mo

Name: Gou Rui 姓名:芶锐

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Nature-based Tourism, Protected Areas Management, Environmental Attitude and Bahaviour, Ecotourism, Sustainable Tourism, Hotel Management Training and Development

专业领域:自然旅游,保护区管理,环境态度与行为,生态旅游,可持续旅游,酒店管理训练与发展

Language Spoken: Mandarin, English

受访语言:普通话、英语

E-mail 电子邮件:rgou@must.edu.mo

Name: Selena, Hong Fang 姓名:洪芳

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Hospitality Financial Management, Financial Management for Food and Beverage Industry, Accounting, Tourism Economic, Statistics

专业领域:酒店财务管理、餐饮业财务管理、会计、旅游经济、统计

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972912

E-mail 电子邮件:fhong@must.edu.mo

Name: Jay, Hsu Fu Chieh 姓名:徐辅洁

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Food Choice Behaviour, Tourist Behaviour, Food Tourism, Destination Marketing, Tourism Product Quality management, Food Culture, Consumer Behaviour, Tourism and Hospitality Marketing

专业领域:饮食选择行为、旅游行为、饮食旅游、目的地营销、旅游产品质量管理、饮食文化、消费者行为、旅游和酒店营销

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88971980

E-mail 电子邮件:fchsu@must.edu.mo

Name: Hu Xiao 姓名:胡晓

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Introduction to Management, Passenger Transportation, Innovation and Sustainability in Hospitality, Intercultural Communication, Tourism Geography, Sustainability in Tourism and Hospitality, Destination Stakeholder Management, Tourism Policy Network Analysis, Island Tourism

专业领域:管理学、旅客运输、酒店业的创新与可持续性、跨文化交流、旅游地理学、旅游与酒店业的可持续性、目的地利益相关者管理、旅游政策网络分析、岛屿旅游概论

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972153

E-mail 电子邮件:xhu@must.edu.mo

Name: Kim Yong Joong 姓名:金容重

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Sustainability and Green Practices in Hospitality & Tourism, Consumer Behavior and Marketing, Hospitality HR Management, Hospitality and Tourism Marketing, Hospitality Financial Analysis, Hotel Conference Operations, Studies in Hotel Management, Sustainable Hospitality and Tourism

专业领域:酒店和旅游业、消费者行为和营销、酒店人力资源管理、酒店和旅游市场营销、酒店财务分析、酒店会议运营、酒店管理研究、可持续酒店和旅游业的可持续性和绿色实践

Language Spoken: English

受访语言:英语

Contact No.联络电话: +853 88973295

E-mail 电子邮件:yjkim@must.edu.mo

Name: Lee Hoffer Ming 姓名:李明

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Experiential Tourism, Culture and Heritage Tourism, Destination Management, Wellness and Spa Tourism, Food and Beverage Operations, Event Management, Tourism Research Method, Hotel Management Internship/Practicum

专业领域:体验旅游、文化遗产旅游、目的地管理、健康和水疗旅游、食品和饮料运营,活动管理,旅游研究方法,酒店管理实习/实践

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972161

E-mail 电子邮件:hmlee@must.edu.mo

Name: Lee Jaeseok 姓名:Lee Jaeseok

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Consumer Goal-Striving Process and Goal-Directed Behavior, Responsible Gambling Behavior and Gambling Fallacy, Corporate Social Responsibility, Latent Variable Analysis, Casino Management and Gambling Behavior, Research Methodology and Multivariate Data Analysis, Hospitality Accounting and Financial Issues

专业领域:消费者实现目标的过程和目标行为、负责任的赌博行为和赌博谬论、企业社会责任、潜在变量分析、赌场管理和赌博行为、研究方法和多元数据分析、酒店会计和财务

Language Spoken: English

受访语言:英语

Contact No.联络电话: +853 88972036

E-mail 电子邮件:jaeseoklee@must.edu.mo

Name: Lee Younghee 姓名:李永喜

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Tourism Destination Management, Heritage Tourism, Perceptions, Tourist behavior, Spiritual Tourism, Smart Tourism, Tourism Law, Tourism Marketing, Tourism and Environment, Tourism Geography, Tourism Planning, Cultural Policy

专业领域:旅游目的地管理、文物旅游、感知、旅游行为、宗教旅游、智慧旅游、旅游法、旅游营销、旅游与环境、旅游地理、旅游规划、文化政策

Language Spoken: English

受访语言:英语

Contact No.联络电话: +853 88972371

E-mail 电子邮件:youngheelee@must.edu.mo

Name: Liu Jing 姓名:刘敬

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Customer-employee Interactions, Deviant Behaviors, Work Relationships, Foodservice Management, Multi-level Theory and Method, Hospitality and Tourism Services Management, Hospitality and Tourism Organizational Behavior, Hospitality and Tourism Human Resources Management, Hospitality and Tourism Research Method

专业领域:客户与员工的互动、越轨行为、工作关系、餐饮服务管理、多层次理论和方法,酒店与旅游服务管理、酒店与旅游组织行为、酒店与旅游人力资源管理、酒店与旅游研究方法

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972333

E-mail 电子邮件:jiliu@must.edu.mo

Name: Christy, Liu YingNi 姓名:刘瑛妮

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Gambling Motivation, Responsible Gaming, Organization Behavior, Gambling Psychology and Casino Marketing, Introduction to Gaming Industry, Sociology of Gambling, Theories and Practice of MICE, Current Issues in MICE Industry, Marketing

专业领域:赌博动机、负责任博彩、组织行为、博彩心理和赌场营销、博彩业概论、博彩社会学、MICE的理论和实践、MICE行业的最新问题、市场营销

Language Spoken: Mandarin, Cantonese, English

受访语言:普通话、广东话、英语

Contact No.联络电话: +853 88972229

E-mail 电子邮件:ynliu@must.edu.mo

Name: Lo Yin-Hsi 姓名:罗尹希

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Stakeholder Management, Relationship Management, Corporate Social Responsibility, Strategy Management, Intellectual capital, Service Management, Brand Management, Human Resource Management, Service Quality Management, Business Negotiation

专业领域:利益相关者管理,关系管理,企业社会责任,战略管理,智力资本,服务管理,品牌管理,人力资源管理,服务质量管理,业务谈判

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88971741

E-mail 电子邮件: yhlo@must.edu.mo

Name: Pai Chen-Kuo 姓名:白镇国

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Tourism Information Systems Management, Hotel Information System, Restaurant Information System, Property Management System, Information Technology Applications in Hospitality and Tourism

专业领域:旅游信息系统管理、酒店信息系统、饭店信息系统、财产管理系统、信息技术在酒店和旅游中的应用

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972993

E-mail 电子邮件:ckpai@must.edu.mo

Name: Pan Wen 姓名:潘雯

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Organizational Behavior, Human Resource Management, Travel and Hotel Service Management, Management

专业领域:组织行为学、人力资源管理、旅行和酒店服务管理、管理学

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88971941

E-mail 电子邮件:wpan@must.edu.mo

Name: Tang Juan 姓名:唐娟

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Tourism Research, Tourism Marketing, Cultural Tourism, Professional English, Service Quality in Leisure and Tourism, Film-induced Tourism, Museum Tourism

专业领域:旅游研究、旅游营销、文化旅游、专业英语、休闲旅游服务质量、电影旅游、博物馆旅游

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No.联络电话: +853 88972357

E-mail 电子邮件:jtang@must.edu.mo

Name: Xia MengLong 姓名:夏梦龙

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Tourism ICT Management, Destination Management, Brand Marketing & Management, Machine Learning, Tourism Marketing, Smart Tourism, Tourism E-commerce, Information Management

专业领域:旅游ICT管理、目的地管理、品牌营销与管理、机器学习、旅游营销、智慧旅游、旅游电子商务、信息管理

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No. 联络电话: +853 88972205

E-mail 电子邮件:mlxia@must.edu.mo

Name: Christina, Xu Ye 姓名:徐晔

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Special Event Management, MICE Event and Product Management, Theories and Practice of MICE, Cultural Festival Management, Event and Destination Branding, Motivation of Event Volunteer, Sustainable Tourism Management

专业领域:特别活动管理、会展活动和产品管理、会展理论与实践、文化节目管理、活动和目的地品牌、活动志愿者的动机、可持续的旅游业管理

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No. 联络电话: +853 88972232

E-mail 电子邮件:yxu@must.edu.mo

Name: Zhang Su 姓名:张溯

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Heritage Studies: Intangible Heritage and Agricultural Heritage, Cultural Consumption and Production, Cross-cultural Discourses in Cultural Heritage, Critical Heritage Studies, English, Marketing, Cultural Industries

专业领域:遗产研究:非物质遗产和农业遗产、文化消费和生产、文化遗产中的跨文化话论述、重要遗产研究、英语、市场营销、文化产业

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No. 联络电话: +853 88971740

E-mail 电子邮件:szhang@must.edu.mo

Name: Joyce, Zhu Yanni 姓名:朱燕妮

Title: Assistant Professor 职称:助理教授

Areas of Expertise: Organizational Behavior, Leadership, Hospitality Human Resource Management,F&B Cost Control, F&B Operation, Microeconomics, Introduction to Accounting, Introduction to Management

专业领域:组织行为学,领导力,酒店人力资源管理,餐饮成本控制,餐饮运营,微观经济学,会计概论,管理概论

Language Spoken: Mandarin, English

受访语言:普通话、英语

Contact No. 联络电话: +853 88972151

E-mail 电子邮件:ynzhu@must.edu.mo