Faculty of Hospitality and Tourism Management

酒店與旅遊管理學院Faculty of Hospitality and Tourism Management  

姓名:吳國民Name: Ben K. Goh 

職稱:教授Title: Professor 

職務:院長Position: Dean 

專業領域:成本控制、財務管理、戰略管理、員工發展、戰略組織管理

Areas of Expertise: Cost Control, Financial Management, Strategic Management, Workforce Development, Strategic Organizational Management

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972373

電子郵件E-mail :kbgoh@must.edu.mo

姓名:朴聖姬Name: Ally, Park Sung Hee 

職稱:副教授Title: Associate Professor 

專業領域:旅遊營銷、消費者行為學、研究方法、旅遊和酒店服務管理、休閒和娛樂管理、酒店和旅遊營銷、遊客行為和決策、文化旅遊、常規和事件管理、遊戲和娛樂業務、可持續旅遊

Areas of Expertise: Tourism Marketing, Consumer Behavior, Research Method, Travel and Hotel Service Management, Management of Leisure and Entertainment Businesses, Hospitality and Tourism Marketing, Tourist Behavior and Decision-Making, Cultural Tourism, Conventional and Event Management, Gaming and Entertainment Businesses, Sustainable Tourism

受訪語言:英語

Language Spoken: English

聯絡電話Contact No.:+853 88972928

電子郵件E-mail :parksh@must.edu.mo

姓名:潘思穎Name: Pan Su-Ying 

職稱:副教授Title: Associate Professor 

專業領域:管理概論、人力資源管理、商業統計、工作-家庭事件、領導力

Areas of Expertise: Introduction to Management, Human Resource Management, Business Statistics, Work-family Issue, Leadership

受訪語言:普通話,英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88971970

電子郵件E-mail :sypan@must.edu.mo

姓名:黃穎祚Name: José, Wong Weng Chou 

職稱:副教授Title: Associate Professor 

Position: Program Director (Internship) 職務:課程主任 (實習課程)

專業領域:旅遊研究、酒店及度假村管理、宴會策劃與管理、會展的理論與實踐、難忘的旅遊經歷、危機管理、價值共創、酒店管理、旅遊營銷

Areas of Expertise: Research Method in Tourism, Hotel and Resort Management, Banquet Planning and Management, Theories and Practice of MICE, Memorable Tourism Experience, Crisis Management, Value Co-Creation, Hospitality Management, Tourism Marketing

受訪語言:普通話、廣東話、英語

Language Spoken: Mandarin, Cantonese, English

聯絡電話Contact No.:+853 88971967

電子郵件E-mail :wcwong@must.edu.mo

姓名:張楊Name: Zhang Yang 

職稱:副教授Title: Associate Professor 

職務:課程主任 (研究生課程)Position: Program Director (Graduate Program) 

專業領域:旅遊經濟、旅遊營銷、文化產業、文化遺產旅遊、文化旅遊、旅遊休閒、旅遊遷移、社交媒體和旅遊

Areas of Expertise: Tourism Economy, Tourism Marketing, Cultural Industry, Cultural Heritage Tourism, Cultural Tourism, Tourism and Leisure, Tourism Migration, Social Media and Tourism

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972915

電子郵件E-mail :yangzhang@must.edu.mo

姓名:白鎮國Name: Pai Chen-Kuo 

職稱:副教授Title: Associate Professor 

專業領域:旅遊信息系統管理、酒店信息系統、飯店信息系統、財產管理系統、信息技術在酒店和旅遊中的應用

Areas of Expertise: Tourism Information Systems Management, Hotel Information System, Restaurant Information System, Property Management System, Information Technology Applications in Hospitality and Tourism

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972993

電子郵件E-mail :ckpai@must.edu.mo

姓名:唐娟Name: Tang Juan 

職稱:副教授Title: Associate Professor 

專業領域:旅遊研究、旅遊營銷、文化旅遊、專業英語、休閒旅遊服務質量、電影旅遊、博物館旅遊

Areas of Expertise: Tourism Research, Tourism Marketing, Cultural Tourism, Professional English, Service Quality in Leisure and Tourism, Film-induced Tourism, Museum Tourism

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972357

電子郵件E-mail :jtang@must.edu.mo

姓名:馮艷Name: Feng Yan 

職稱:助理教授Title: Assistant Professor 

職務:課程主任 (國際旅遊管理課程)Position: Program Director (BITM) 

專業領域:俱樂部管理、旅行社管理與運營、度假村管理、關係質量、酒店管理、旅遊管理

Areas of Expertise: Club Management, Travel Agency Management and Operation, Resort Management, Relationship Quality, Hotel Management, Tourism Management

受訪語言:普通話、廣東話、英語

Language Spoken: Mandarin, Cantonese, English

聯絡電話Contact No.:+853 88972913

電子郵件E-mail :yfeng@must.edu.mo

姓名:楊潔雲Name: Brenda, Yang Chieh-Yun 

職稱:助理教授Title: Assistant Professor 

職務:課程主任 (酒店管理課程 & 餐飲管理課程)

專業領域:酒店業發展、酒店管理、酒店教育中的體驗式學習

Position: Program Director (BHM and BFBM)

Areas of Expertise: Hotel Development, Hotel Management, Experiential Learning in Hospitality Education

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972148

電子郵件E-mail :cyyang@must.edu.mo

姓名:周淑敏Name: Salott, Chau Shuk Mun 

職稱:助理教授Title: Assistant Professor 

專業領域:酒店與旅遊教育、旅遊市場營銷、酒店與旅遊服務管理、訪客管理與可持續發展、酒店規劃與開發、酒店運營與管理、旅遊經濟學

Areas of Expertise: Hospitality and Tourism Education, Tourism and Hospitality Marketing, Hotel and Tourism Service Management, Visitor Management and Sustainable Development, Hotel Planning and Development, Hotel Operation and Management, Tourism Economics

受訪語言:普通話、廣東話、英語

Language Spoken: Mandarin, Cantonese, English

聯絡電話Contact No.:+853 88972841

電子郵件E-mail :smchau@must.edu.mo

姓名:陳頌泓Name: Richard, Chen Songhong 

職稱:助理教授Title: Assistant Professor 

專業領域:智慧旅遊、行業效率/生產力、當代管理、統計學、效度分析(數據分析)

Areas of Expertise: Smart-tourism, Industry Efficiency/Productivity, Contemporary Management, Statistics, Efficiency (Data Envelopment Analysis)

受訪語言:普通話、廣東話、英語

Language Spoken: Mandarin, Cantonese, English

聯絡電話Contact No.:+853 88971947

電子郵件E-mail :shchen@must.edu.mo

姓名:陳妤婕Name: Jasmine, Chen Yujie 

職稱:助理教授Title: Assistant Professor 

專業領域:人力資源管理、市場營銷、管理學

Areas of Expertise: Human Resource Management, Marketing, Introduction to Management

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972113

電子郵件E-mail :yjchen@must.edu.mo

姓名:鄭文達Name: Eddy, Cheng Man Tat 

職稱:助理教授Title: Assistant Professor 

專業領域:中國文化權威、文化認同、跨文化遭遇、消費行為、遊客行為、旅遊、文化與社會、定性方法Areas of Expertise: Chinese State Cultural Authority, Cultural Identity, Cross-cultural Encounters, Consumption Behaviours, Tourist Behaviours, Tourism, Culture and Society, Qualitative Methodologies

受訪語言:普通話、廣東話、英語

Language Spoken: Mandarin, Cantonese, English

聯絡電話Contact No.:+853 88972934

電子郵件E-mail :mtcheng@must.edu.mo

姓名:鄭定邦Name: Vincent, Cheng Ting Pong 

職稱:助理教授Title: Assistant Professor 

專業領域:商業分析、統計、財務管理、信息管理、智慧旅遊、客戶關係管理、技術管理、服務體驗管理

Areas of Expertise: Business Analysis, Statistics, Financial Management, Information Management, Smart-tourism, Customer Relationship Management, Technology Management, Service Experience Management

受訪語言:普通話、廣東話、英語

Language Spoken: Mandarin, Cantonese, English

聯絡電話Contact No.:+853 88972922

電子郵件E-mail :tpcheng@must.edu.mo

姓名Name:Elizabeth Agyeiwaah

職稱:助理教授Title: Assistant Professor 

專業領域:旅遊業的當代問題、旅遊政策與規劃、旅遊,理論與前景、生態旅遊、旅遊與酒店概論、研究方法、可持續旅遊業發展、中小旅遊企業、文化旅遊、旅遊研究、黑暗旅遊

Areas of Expertise: Contemporary Issues in Tourism, Tourism Policy and Planning, Tourism, Theories and Perspectives, Ecotourism, Introduction to Tourism and Hospitality, Research Methods, Sustainable Tourism Development, Small and Medium Tourism Enterprises, Cultural Tourism, Tourist Studies, Dark Tourism

受訪語言:英語Language Spoken: English

聯絡電話Contact No.:+853 88971743

電子郵件E-mail :eagyeiwaah@must.edu.mo

姓名:芶銳Name: Gloria, Gou Rui 

職稱:助理教授Title: Assistant Professor 

專業領域:自然旅遊,保護區管理,環境態度與行為,生態旅遊,可持續旅遊,酒店管理訓練與發展

Areas of Expertise: Nature-based Tourism, Protected Areas Management, Environmental Attitude and Bahaviour, Ecotourism, Sustainable Tourism, Hotel Management Training and Development

受訪語言:普通話、英語

Language Spoken: Mandarin, English

電子郵件E-mail :rgou@must.edu.mo

姓名:洪芳Name: Selena, Hong Fang 

職稱:助理教授Title: Assistant Professor 

專業領域:酒店財務管理、餐飲業財務管理、會計、旅遊經濟、統計

Areas of Expertise: Hospitality Financial Management, Financial Management for Food and Beverage Industry, Accounting, Tourism Economic, Statistics

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972912

電子郵件E-mail :fhong@must.edu.mo

姓名:徐輔潔Name: Jay, Hsu Fu-Chieh 

職稱:助理教授Title: Assistant Professor 

專業領域:飲食選擇行為、旅遊行為、飲食旅遊、目的地營銷、旅遊產品質量管理、飲食文化、消費者行為、旅遊和酒店營銷

Areas of Expertise: Food Choice Behaviour, Tourist Behaviour, Food Tourism, Destination Marketing, Tourism Product Quality management, Food Culture, Consumer Behaviour, Tourism and Hospitality Marketing

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88971980

電子郵件E-mail :fchsu@must.edu.mo

姓名:胡曉Name: Hu Xiao 

職稱:助理教授Title: Assistant Professor 

專業領域:管理學、旅客運輸、酒店業的創新與可持續性、跨文化交流、旅遊地理學、旅遊與酒店業的可持續性、目的地利益相關者管理、旅遊政策網絡分析、島嶼旅遊概論

Areas of Expertise: Introduction to Management, Passenger Transportation, Innovation and Sustainability in Hospitality, Intercultural Communication, Tourism Geography, Sustainability in Tourism and Hospitality, Destination Stakeholder Management, Tourism Policy Network Analysis, Island Tourism

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972153

電子郵件E-mail :xhu@must.edu.mo

姓名:金容重Name: James, Kim Yongjoong 

職稱:助理教授Title: Assistant Professor 

專業領域:酒店和旅遊業、消費者行為和營銷、酒店人力資源管理、酒店和旅遊市場營銷、酒店財務分析、酒店會議運營、酒店管理研究、可持續酒店和旅遊業的可持續性和綠色實踐

Areas of Expertise: Sustainability and Green Practices in Hospitality and Tourism, Consumer Behavior and Marketing, Hospitality HR Management, Hospitality and Tourism Marketing, Hospitality Financial Analysis, Hotel Conference Operations, Studies in Hotel Management, Sustainable Hospitality and Tourism

受訪語言:英語

Language Spoken: English

聯絡電話Contact No.:+853 88973295

電子郵件E-mail :yjkim@must.edu.mo

姓名:李明Name: Lee Hoffer Ming 

職稱:助理教授Title: Assistant Professor 

專業領域:體驗旅遊、文化遺產旅遊、目的地管理、健康和水療旅遊、食品和飲料運營,活動管理,旅遊研究方法,酒店管理實習/實踐

Areas of Expertise: Experiential Tourism, Culture and Heritage Tourism, Destination Management, Wellness and Spa Tourism, Food and Beverage Operations, Event Management, Tourism Research Method, Hotel Management Internship/Practicum

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972161

電子郵件E-mail :hmlee@must.edu.mo

姓名:劉敬Name: Gloria, Liu Jing 

職稱:助理教授Title: Assistant Professor 

專業領域:客戶與員工的互動、越軌行為、工作關係、餐飲服務管理、多層次理論和方法,酒店與旅遊服務管理、酒店與旅遊組織行為、酒店與旅遊人力資源管理、酒店與旅遊研究方法

Areas of Expertise: Customer-employee Interactions, Deviant Behaviors, Work Relationships, Foodservice Management, Multi-level Theory and Method, Hospitality and Tourism Services Management, Hospitality and Tourism Organizational Behavior, Hospitality and Tourism Human Resources Management, Hospitality and Tourism Research Method

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88972333

電子郵件E-mail :jiliu@must.edu.mo

姓名:劉瑛妮Name: Christy, Liu Yingni 

職稱:助理教授Title: Assistant Professor 

專業領域:賭博動機、負責任博彩、組織行為、博彩心理和賭場營銷、博彩業概論、博彩社會學、MICE的理論和實踐、MICE行業的最新問題、市場營銷

Areas of Expertise: Gambling Motivation, Responsible Gaming, Organization Behavior, Gambling Psychology and Casino Marketing, Introduction to Gaming Industry, Sociology of Gambling, Theories and Practice of MICE, Current Issues in MICE Industry, Marketing

受訪語言:普通話、廣東話、英語

Language Spoken: Mandarin, Cantonese, English

聯絡電話Contact No.:+853 88972229

電子郵件E-mail :ynliu@must.edu.mo

姓名:羅尹希Name: Jamie, Lo Yin-Hsi 

職稱:助理教授Title: Assistant Professor 

專業領域:利益相關者管理,關係管理,企業社會責任,戰略管理,智力資本,服務管理,品牌管理,人力資源管理,服務質量管理,業務談判

Areas of Expertise: Stakeholder Management, Relationship Management, Corporate Social Responsibility, Strategy Management, Intellectual capital, Service Management, Brand Management, Human Resource Management, Service Quality Management, Business Negotiation

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88971741

電子郵件E-mail :yhlo@must.edu.mo

 

姓名:潘雯Name: Pan Wen 

職稱:助理教授Title: Assistant Professor 

專業領域:組織行為學、人力資源管理、旅行和酒店服務管理、管理學

Areas of Expertise: Organizational Behavior, Human Resource Management, Travel and Hotel Service Management, Management

受訪語言:普通話、英語

Language Spoken: Mandarin, English

聯絡電話Contact No.:+853 88971941

電子郵件E-mail :wpan@must.edu.mo

 

姓名:夏夢龍Name: Wilson, Xia Menglong 

職稱:助理教授Title: Assistant Professor 

專業領域:旅遊ICT管理、目的地管理、品牌營銷與管理、機器學習、旅遊營銷、智慧旅遊、旅遊電子商務、信息管理

Areas of Expertise: Tourism ICT Management, Destination Management, Brand Marketing and Management, Machine Learning, Tourism Marketing, Smart Tourism, Tourism E-commerce, Information Management

受訪語言:普通話、英語

Language Spoken: Mandarin, English

Contact No. 聯絡電話:+853 88972205

電子郵件E-mail :mlxia@must.edu.mo

姓名:徐曄Name: Christina, Xu Ye 

職稱:助理教授Title: Assistant Professor 

專業領域:特別活動管理、會展活動和產品管理、會展理論與實踐、文化節目管理、活動和目的地品牌、活動志願者的動機、可持續的旅遊業管理

Areas of Expertise: Special Event Management, MICE Event and Product Management, Theories and Practice of MICE, Cultural Festival Management, Event and Destination Branding, Motivation of Event Volunteer, Sustainable Tourism Management

受訪語言:普通話、英語

Language Spoken: Mandarin, English

Contact No. 聯絡電話:+853 88972232

電子郵件E-mail :yxu@must.edu.mo

姓名:張溯Name: Zhang Su 

職稱:助理教授Title: Assistant Professor 

專業領域:遺產研究:非物質遺產和農業遺產、文化消費和生產、文化遺產中的跨文化話論述、重要遺產研究、英語、市場營銷、文化產業

Areas of Expertise: Heritage Studies: Intangible Heritage and Agricultural Heritage, Cultural Consumption and Production, Cross-cultural Discourses in Cultural Heritage, Critical Heritage Studies, English, Marketing, Cultural Industries

受訪語言:普通話、英語

Language Spoken: Mandarin, English

Contact No. 聯絡電話:+853 88971740

電子郵件E-mail :szhang@must.edu.mo

姓名:朱燕妮Name: Joyce, Zhu Yanni 

職稱:助理教授Title: Assistant Professor 

專業領域:組織行為學,領導力,酒店人力資源管理,餐飲成本控制,餐飲運營,微觀經濟學,會計概論,管理概論

Areas of Expertise: Organizational Behavior, Leadership, Hospitality Human Resource Management,F&B Cost Control, F&B Operation, Microeconomics, Introduction to Accounting, Introduction to Management

受訪語言:普通話、英語

Language Spoken: Mandarin, English

Contact No. 聯絡電話:+853 88972151

電子郵件E-mail :ynzhu@must.edu.mo

姓名:張一航Name: Kelvin,  Zhang Yihang 

職稱:助理教授Title: Assistant Professor 

專業領域:酒店研究、酒店高等教育與培訓、可持續發展、創業、旅遊心理學、研究哲學

Areas of Expertise: Hospitality Studies, Hospitality Higher Education & Training, Sustainable Development, Lifestyle Entrepreneurship, Tourism Psychology, Research Philosophy

受訪語言:普通話、英語

Language Spoken: Mandarin, English

Contact No. 聯絡電話:+853 88971749

電子郵件E-mail :kyzhang@must.edu.mo

姓名:楊凱涵Name: Khan, Yang Kaihan

職稱:助理教授Title: Assistant Professor 

專業領域:旅游動機與行為、可持續旅遊發展、扶貧旅遊、酒店法律、危機管理與餐飲法規、酒店業創新與可持續性

Areas of Expertise: Tourist Motivation & Behaviour, Sustainable Tourism Development, Pro-poor Tourism, Hospitality Law, Crisis Management and Food & Beverage Regulations, Innovation and Sustainability in Hospitality

受訪語言:普通話、英語

Language Spoken: Mandarin, English

Contact No. 聯絡電話:+853 88973402

電子郵件E-mail :khyang@must.edu.mo

姓名:高雄斌Name: Ben, Gao Xiongbin

職稱:助理教授Title: Assistant Professor 

專業領域:遺產研究:旅遊流動性、旅遊中的性別與性、旅遊與酒店業概論、旅遊產品質量管理、旅遊者行為

Areas of Expertise: Tourism Mobilities, Gender and Sexuality in Tourism, Introduction to Tourism and Hospitality Business, Tourism Product Quality Management, Tourist Behaviour

受訪語言:普通話、廣東話、英語

Language Spoken: Mandarin, Cantonese, English

Contact No. 聯絡電話:+853 88973401

電子郵件E-mail :xbgao@must.edu.mo

姓名:張帆Name: Lorraine, Zhang Fan

職稱:助理教授Title: Assistant Professor 

專業領域:戰略管理、國際化、跨境并購、酒店規劃與發展、酒店資產管理

Areas of Expertise: Strategic Management, Internationalization, Cross-border Merger and Acquisition, Hotel Planning and Development, Hotel Asset Management

受訪語言:普通話、英語

Language Spoken: Mandarin, English

Contact No. 聯絡電話:+853 88972371

電子郵件E-mail :zhangfan@must.edu.mo

姓名:劉超Name: Liu Chao

職稱:助理教授Title: Assistant Professor 

專業領域:旅遊知識管理、創新創意、旅遊規劃、文化旅遊概論、旅遊地理與環境

Areas of Expertise: Knowledge management in tourism, Innovation and creativity, Tourism planning, Introduction to cultural tourism, Tourism geography and environment

受訪語言:普通話、英語

Language Spoken: Mandarin, English

Contact No. 聯絡電話:+853 88972372

電子郵件E-mail :liuchao@must.edu.mo

姓名:王碩Name: Wang Shuo

職稱:助理教授Title: Assistant Professor 

專業領域:行為定價,消費者心理學,服務設計和技術促進,服務接觸,消費者行為,酒店數據分析,模擬收益管理,服務行銷

Areas of Expertise: Behavioral Pricing, Consumer Psychology, Service Design and Technology-facilitated, Service Encounter, Consumer Behavior, Hospitality Data Analytics, Revenue Management with Simulation, Services Marketing 

受訪語言:普通話、英語

Language Spoken: Mandarin, English

Contact No. 聯絡電話:+853 8897 2355

電子郵件E-mail :swang@must.edu.mo

姓名:黎天恒Name: Lai Tin Hang

職稱:助理教授Title: Assistant Professor 

專業領域:旅遊體驗,遊客行為,社區旅遊,農業遺產旅遊,旅遊行銷,消費者/遊客行為,研究方法,定量分析

Areas of Expertise: Tourist experience, Tourist behaviour, Community-based tourism, Agricultural heritage tourism, Tourism marketing, Consumer / Tourist tehaviour, Research method, Quantitative analysis 

受訪語言:普通話、廣東話、英語

Language Spoken: Mandarin, Cantonese, English

Contact No. 聯絡電話:+853 8897 2380

電子郵件E-mail :thlai@must.edu.mo