Faculty of Hospitality and Tourism Management

Faculty of Hospitality and Tourism Management

酒店與旅遊管理學院

Name: Ben K. Goh 姓名:吳國民

Title: Professor 職稱:教授

Position: Dean 職務:院長

Areas of Expertise: Cost Control, Financial Management, Strategic Management, Workforce Development, Strategic Organizational Management

專業領域:成本控制、財務管理、戰略管理、員工發展、戰略組織管理

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972373

Email電子郵件:kbgoh@must.edu.mo

Name: Ally, Park Sung Hee 姓名:朴聖姬

Title: Associate Professor 職稱:副教授

Areas of Expertise: Tourism Marketing, Consumer Behavior, Research Method, Travel and Hotel Service Management, Management of Leisure & Entertainment Businesses, Hospitality and Tourism Marketing, Tourist Behavior and Decision-Making, Cultural Tourism, Conventional and Event Management, Gaming and Entertainment Businesses, Sustainable Tourism

專業領域:旅遊營銷、消費者行為學、研究方法、旅遊和酒店服務管理、休閒和娛樂管理、酒店和旅遊營銷、遊客行為和決策、文化旅遊、常規和事件管理、遊戲和娛樂業務、可持續旅遊

Language Spoken: English

受訪語言:英語

Contact No.聯絡電話: +853 88972928

Email電子郵件:parksh@must.edu.mo

Name: Pan Su Ying 姓名:潘思穎

Title: Associate Professor 職稱:副教授

Areas of Expertise: Introduction to Management, Human Resource Management, Business Statistics, Work-family Issue, Leadership

專業領域:管理概論、人力資源管理、商業統計、工作-家庭事件、領導力

Language Spoken: Mandarin, English

受訪語言:普通話,英語

Contact No.聯絡電話: +853 88971970

Email電子郵件:sypan@must.edu.mo

Name: Yan LiBo 姓名:晏鯉波

Title: Associate Professor 職稱:副教授

Areas of Expertise: Leisure and Recreation, Travel Agency, Strategic Management, Service Quality Management, Visitor Management, Tourist Experience, Destination Marketing, Urban Tourism, Rural Tourism, Tourism History

專業領域:休閒娛樂、旅行社、戰略管理、服務質量管理、遊客管理、旅遊體驗、目的地營銷、城市旅遊、鄉村旅遊、旅遊歷史

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972914

Email電子郵件:lbyan@must.edu.mo

Name: Jose, Wong Weng Chou姓名:黃穎祚

Title: Associate Professor 職稱:副教授

Position: Program Director (Internship) 職務:課程主任 (實習課程)

Areas of Expertise: Research Method in Tourism, Hotel and Resort Management, Banquet Planning and Management, Theories and Practice of MICE, Memorable Tourism Experience, Crisis Management, Value Co-Creation, Hospitality Management, Tourism Marketing

專業領域:旅遊研究、酒店及度假村管理、宴會策劃與管理、會展的理論與實踐、難忘的旅遊經歷、危機管理、價值共創、酒店管理、旅遊營銷

Language Spoken: Mandarin, Cantonese, English

受訪語言:普通話、廣東話、英語

Contact No.聯絡電話: +853 88971967

Email電子郵件:wcwong@must.edu.mo

Name: Zhang Yang 姓名:張揚

Title: Associate Professor 職稱:副教授

Position: Program Director (Graduate Program) 職務:課程主任 (研究生課程)

Areas of Expertise: Tourism Economy, Tourism Marketing, Cultural Industry, Cultural Heritage Tourism, Cultural Tourism, Tourism and Leisure, Tourism Migration, Social Media and Tourism

專業領域:旅遊經濟、旅遊營銷、文化產業、文化遺產旅遊、文化旅遊、旅遊休閒、旅遊遷移、社交媒體和旅遊

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972915

Email電子郵件:yangzhang@must.edu.mo

Name: Feng Yan 姓名:馮艷

Title: Assistant Professor 職稱:助理教授

Position: Program Director (BITM) 職務:課程主任 (國際旅遊管理課程)

Areas of Expertise: Club Management, Travel Agency Management and Operation, Resort Management, Relationship Quality, Hotel Management, Tourism Management

專業領域:俱樂部管理、旅行社管理與運營、度假村管理、關係質量、酒店管理、旅遊管理

Language Spoken: Mandarin, Cantonese, English

受訪語言:普通話、廣東話、英語

Contact No.聯絡電話: +853 88972913

Email電子郵件:yfeng@must.edu.mo

Name: Brenda, Yang Chieh Yun姓名:楊潔雲

Title: Assistant Professor 職稱:助理教授

Position: Program Director (BHM & BFBM)

職務:課程主任 (酒店管理課程 & 餐飲管理課程)

Areas of Expertise: Hotel Development, Hotel Management, Experiential Learning in Hospitality Education

專業領域:酒店業發展、酒店管理、酒店教育中的體驗式學習

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972148

Email電子郵件:cyyang@must.edu.mo

Name: Salott, Chau Shuk Mun 姓名:周淑敏

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Hospitality and Tourism Education, Tourism and Hospitality Marketing, Hotel and Tourism Service Management, Visitor Management and Sustainable

Development, Hotel Planning and Development, Hotel Operation and Management, Tourism Economics

專業領域:酒店與旅遊教育、旅遊市場營銷、酒店與旅遊服務管理、訪客管理與可持續發展、酒店規劃與開發、酒店運營與管理、旅遊經濟學

Language Spoken: Mandarin, Cantonese, English

受訪語言:普通話、廣東話、英語

Contact No.聯絡電話: +853 88972841

Email電子郵件:smchau@must.edu.mo

Name: Richard, Chen SongHong 姓名:陳頌泓

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Smart-tourism, Industry Efficiency/Productivity, Contemporary Management, Statistics, Efficiency (Data Envelopment Analysis)

專業領域:智慧旅遊、行業效率/生產力、當代管理、統計學、效度分析(數據分析)

Language Spoken: Mandarin, Cantonese, English

受訪語言:普通話、廣東話、英語

Contact No.聯絡電話: +853 88971947

Email電子郵件:shchen@must.edu.mo

Name: Jasmine, Chen YuJie 姓名:陳妤婕

Title:Assistant Professor 職稱:助理教授

Areas of Expertise: Human Resource Management, Marketing, Introduction to Management

專業領域:人力資源管理、市場營銷、管理學

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972113

Email電子郵件:yjchen@must.edu.mo

Name: Eddy, Cheng Man Tat 姓名:鄭文達

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Chinese State Cultural Authority, Cultural Identity, Cross-cultural Encounters, Consumption Behaviours, Tourist Behaviours, Tourism, Culture and Society, Qualitative Methodologies

專業領域:中國文化權威、文化認同、跨文化遭遇、消費行為、遊客行為、旅遊、文化與社會、定性方法

Language Spoken: Mandarin, Cantonese, English

受訪語言:普通話、廣東話、英語

Contact No.聯絡電話: +853 88972934

Email電子郵件:mtcheng@must.edu.mo

Name: Vincent, Cheng Ting Pong 姓名:鄭定邦

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Business Analysis, Statistics, Financial Management, Information Management, Smart-tourism, Customer Relationship Management, Technology Management, Service Experience Management

專業領域:商業分析、統計、財務管理、信息管理、智慧旅遊、客戶關係管理、技術管理、服務體驗管理

Language Spoken: Mandarin, Cantonese, English

受訪語言:普通話、廣東話、英語

Contact No.聯絡電話: +853 88972922

Email電子郵件:tpcheng@must.edu.mo

Name: Elizabeth Agyeiwaah 姓名:Elizabeth Agyeiwaah

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Contemporary Issues in Tourism, Tourism Policy and Planning, Tourism, Theories and Perspectives, Ecotourism, Introduction to Tourism and Hospitality, Research Methods, Sustainable Tourism Development, Small and Medium Tourism Enterprises. Cultural Tourism, Tourist Studies, Dark Tourism

專業領域:旅遊業的當代問題、旅遊政策與規劃、旅遊,理論與前景、生態旅遊、旅遊與酒店概論、研究方法、可持續旅遊業發展、中小旅遊企業、文化旅遊、旅遊研究、黑暗旅遊

Language Spoken: English

受訪語言:英語

Contact No.聯絡電話: +853 88971743

Email電子郵件:eagyeiwaah@must.edu.mo

Name: Gou Rui 姓名:芶銳

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Nature-based Tourism, Protected Areas Management, Environmental Attitude and Bahaviour, Ecotourism, Sustainable Tourism, Hotel Management Training and Development

專業領域:自然旅遊,保護區管理,環境態度與行為,生態旅遊,可持續旅遊,酒店管理訓練與發展

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Email電子郵件:rgou@must.edu.mo

Name: Selena, Hong Fang 姓名:洪芳

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Hospitality Financial Management, Financial Management for Food and Beverage Industry, Accounting, Tourism Economic, Statistics

專業領域:酒店財務管理、餐飲業財務管理、會計、旅遊經濟、統計

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972912

Email電子郵件:fhong@must.edu.mo

Name: Jay, Hsu Fu Chieh 姓名:徐輔潔

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Food Choice Behaviour, Tourist Behaviour, Food Tourism, Destination Marketing, Tourism Product Quality management, Food Culture, Consumer Behaviour, Tourism and Hospitality Marketing

專業領域:飲食選擇行為、旅遊行為、飲食旅遊、目的地營銷、旅遊產品質量管理、飲食文化、消費者行為、旅遊和酒店營銷

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88971980

Email電子郵件:fchsu@must.edu.mo

Name: Hu Xiao 姓名:胡曉

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Introduction to Management, Passenger Transportation, Innovation and Sustainability in Hospitality, Intercultural Communication, Tourism Geography, Sustainability in Tourism and Hospitality, Destination Stakeholder Management, Tourism Policy Network Analysis, Island Tourism

專業領域:管理學、旅客運輸、酒店業的創新與可持續性、跨文化交流、旅遊地理學、旅遊與酒店業的可持續性、目的地利益相關者管理、旅遊政策網絡分析、島嶼旅遊概論

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972153

Email電子郵件:xhu@must.edu.mo

Name: Kim Yong Joong姓名:金容重

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Sustainability and Green Practices in Hospitality & Tourism, Consumer Behavior and Marketing, Hospitality HR Management, Hospitality and Tourism Marketing, Hospitality Financial Analysis, Hotel Conference Operations, Studies in Hotel Management, Sustainable Hospitality and Tourism

專業領域:酒店和旅遊業、消費者行為和營銷、酒店人力資源管理、酒店和旅遊市場營銷、酒店財務分析、酒店會議運營、酒店管理研究、可持續酒店和旅遊業的可持續性和綠色實踐

Language Spoken: English

受訪語言:英語

Contact No.聯絡電話: +853 88973295

Email電子郵件:yjkim@must.edu.mo

Name: Lee Hoffer Ming 姓名:李明

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Experiential Tourism, Culture and Heritage Tourism, Destination Management, Wellness and Spa Tourism, Food and Beverage Operations, Event Management, Tourism Research Method, Hotel Management Internship/Practicum

專業領域:體驗旅遊、文化遺產旅遊、目的地管理、健康和水療旅遊、食品和飲料運營,活動管理,旅遊研究方法,酒店管理實習/實踐

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972161

Email電子郵件:hmlee@must.edu.mo

Name: Lee Jaeseok 姓名:Lee Jaeseok

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Consumer Goal-Striving Process and Goal-Directed Behavior, Responsible Gambling Behavior and Gambling Fallacy, Corporate Social Responsibility, Latent Variable Analysis, Casino Management and Gambling Behavior, Research Methodology and Multivariate Data Analysis, Hospitality Accounting and Financial Issues

專業領域:消費者實現目標的過程和目標行為、負責任的賭博行為和賭博謬論、企業社會責任、潛在變量分析、賭場管理和賭博行為、研究方法和多元數據分析、酒店會計和財務

Language Spoken: English

受訪語言:英語

Contact No.聯絡電話: +853 88972036

Email電子郵件:jaeseoklee@must.edu.mo

Name: Lee Younghee 姓名:李永喜

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Tourism Destination Management, Heritage Tourism, Perceptions, Tourist behavior, Spiritual Tourism, Smart Tourism, Tourism Law, Tourism Marketing, Tourism and Environment, Tourism Geography, Tourism Planning, Cultural Policy

專業領域:旅遊目的地管理、文物旅遊、感知、旅遊行為、宗教旅遊、智慧旅遊、旅遊法、旅遊營銷、旅遊與環境、旅遊地理、旅遊規劃、文化政策

Language Spoken: English

受訪語言:英語

Contact No.聯絡電話: +853 88972371

Email電子郵件:youngheelee@must.edu.mo

Name: Liu Jing 姓名:劉敬

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Customer-employee Interactions, Deviant Behaviors, Work Relationships, Foodservice Management, Multi-level Theory and Method, Hospitality and Tourism Services Management, Hospitality and Tourism Organizational Behavior, Hospitality and Tourism Human Resources Management, Hospitality and Tourism Research Method

專業領域:客戶與員工的互動、越軌行為、工作關係、餐飲服務管理、多層次理論和方法,酒店與旅遊服務管理、酒店與旅遊組織行為、酒店與旅遊人力資源管理、酒店與旅遊研究方法

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972333

Email電子郵件:jiliu@must.edu.mo

Name: Christy, Liu YingNi 姓名:劉瑛妮

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Gambling Motivation, Responsible Gaming, Organization Behavior, Gambling Psychology and Casino Marketing, Introduction to Gaming Industry, Sociology of Gambling, Theories and Practice of MICE, Current Issues in MICE Industry, Marketing

專業領域:賭博動機、負責任博彩、組織行為、博彩心理和賭場營銷、博彩業概論、博彩社會學、MICE的理論和實踐、MICE行業的最新問題、市場營銷

Language Spoken: Mandarin, Cantonese, English

受訪語言:普通話、廣東話、英語

Contact No.聯絡電話: +853 88972229

Email電子郵件:ynliu@must.edu.mo

Name: Lo Yin-Hsi 姓名:羅尹希

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Stakeholder Management, Relationship Management, Corporate Social Responsibility, Strategy Management, Intellectual capital, Service Management, Brand Management, Human Resource Management, Service Quality Management, Business Negotiation

專業領域:利益相關者管理,關係管理,企業社會責任,戰略管理,智力資本,服務管理,品牌管理,人力資源管理,服務質量管理,業務談判

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88971741

Email電子郵件: yhlo@must.edu.mo

Name: Pai Chen-Kuo 姓名:白鎮國

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Tourism Information Systems Management, Hotel Information System, Restaurant Information System, Property Management System, Information Technology Applications in Hospitality and Tourism

專業領域:旅遊信息系統管理、酒店信息系統、飯店信息系統、財產管理系統、信息技術在酒店和旅遊中的應用

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972993

Email電子郵件:ckpai@must.edu.mo

Name: Pan Wen 姓名:潘雯

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Organizational Behavior, Human Resource Management, Travel and Hotel Service Management, Management

專業領域:組織行為學、人力資源管理、旅行和酒店服務管理、管理學

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88971941

Email電子郵件:wpan@must.edu.mo

Name: Tang Juan 姓名:唐娟

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Tourism Research, Tourism Marketing, Cultural Tourism, Professional English, Service Quality in Leisure and Tourism, Film-induced Tourism, Museum Tourism

專業領域:旅遊研究、旅遊營銷、文化旅遊、專業英語、休閒旅遊服務質量、電影旅遊、博物館旅遊

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No.聯絡電話: +853 88972357

Email電子郵件:jtang@must.edu.mo

Name: Xia MengLong 姓名:夏夢龍

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Tourism ICT Management, Destination Management, Brand Marketing & Management, Machine Learning, Tourism Marketing, Smart Tourism, Tourism E-commerce, Information Management

專業領域:旅遊ICT管理、目的地管理、品牌營銷與管理、機器學習、旅遊營銷、智慧旅遊、旅遊電子商務、信息管理

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No. 聯絡電話: +853 88972205

Email電子郵件:mlxia@must.edu.mo

Name: Christina, Xu Ye 姓名:徐曄

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Special Event Management, MICE Event and Product Management, Theories and Practice of MICE, Cultural Festival Management, Event and Destination Branding, Motivation of Event Volunteer, Sustainable Tourism Management

專業領域:特別活動管理、會展活動和產品管理、會展理論與實踐、文化節目管理、活動和目的地品牌、活動志願者的動機、可持續的旅遊業管理

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No. 聯絡電話: +853 88972232

Email電子郵件:yxu@must.edu.mo

Name: Zhang Su 姓名:張溯

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Heritage Studies: Intangible Heritage and Agricultural Heritage, Cultural Consumption and Production, Cross-cultural Discourses in Cultural Heritage, Critical Heritage Studies, English, Marketing, Cultural Industries

專業領域:遺產研究:非物質遺產和農業遺產、文化消費和生產、文化遺產中的跨文化話論述、重要遺產研究、英語、市場營銷、文化產業

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No. 聯絡電話: +853 88971740

Email電子郵件:szhang@must.edu.mo

Name: Joyce, Zhu Yanni 姓名:朱燕妮

Title: Assistant Professor 職稱:助理教授

Areas of Expertise: Organizational Behavior, Leadership, Hospitality Human Resource Management,F&B Cost Control, F&B Operation, Microeconomics, Introduction to Accounting, Introduction to Management

專業領域:組織行為學,領導力,酒店人力資源管理,餐飲成本控制,餐飲運營,微觀經濟學,會計概論,管理概論

Language Spoken: Mandarin, English

受訪語言:普通話、英語

Contact No. 聯絡電話: +853 88972151

Email電子郵件:ynzhu@must.edu.mo