SECTION FOUR: STUDENTS
- What does the Faculty seek to achieve for its students?
- What are the expectations of the students? How, and how well, are these met?
- How are students’ needs, expectations and preferences identified and addressed in the Faculty?
- How does the Faculty build relationships, networks, contacts and strategies for recruitment, retention and satisfaction of students and stakeholders?
- Target students populations, and how these are/are not changing over time, and why
- Profile of student population
- Equity principles
- Student progress and success rates, and their monitoring
- Student dropout, transfer and deferral, and the reasons for these (by program and overall)
- Mentoring of students
- Student support in the Faculty
- nature and amount of student support
- quality of student support in the Faculty
- the number and utilization of assistants
- counselling support
- extra-curricular support
- Students with disabilities
- How is student performance enhanced and assured to be of the highest quality?
- Research training for students
- What contact mechanisms exist in the Faculty for staff and students to communicate, how well are these used, and with what outcomes?
- How does the Faculty build positive relationships with students in the achievement of their, the Faculty’s and the program’s objectives?
- Feedback to students and action taken from this
- Feedback from students and action taken from this
- collecting and using student feedback
- questionnaires
- discussion and dissemination of feedback
- staff/student consultative committees
- How is student satisfaction determined in the Faculty? Are there surveys of student satisfaction, and how are they used?
- How is student feedback (including complaints) handled? What use is made of feedback for Faculty, program, research and administrative development?
- How is student feedback kept up to date as programs change and new developments occur?
- How are student feedback and other data used for faculty and program improvement?
- Career development
- Status of, and attention given to, orientation, guidance, career guidance and academic advice
- Integration of students into the Faculty
- Student representation on committees
- Arrangements for consultations with students
- How are students kept informed of developments and decisions in the Faculty?
- Are staff available for consultation with students? Are there office hours for staff to be available?
- Student evaluation, satisfaction and morale
- Post-graduation career and employment of students
- Alumni: communication, satisfaction, loyalty
- External review and quality assurance
- Student records
- Strategies for improving student support, and the impact of these
- Strategies for staff development to improve student support, and the impact of these
- Current strengths and weaknesses
- Future directions
- Key challenges and prospects
- Key opportunities
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