Company Name

公司名称

Chinese

中文

澳门喜来登大酒店及澳门瑞吉酒店

English

英文

Sheraton Grand Macao and The St. Regis Macao

Industry

行业性质

酒店/旅游

BR Number

商业登记编号

SO23490

Introduction

公司简介

Sheraton Grand Macao:
澳门喜来登大酒店坐落路凼金光大道之上，于全新地标澳门伦敦人之内，拥有超过4,000间客房及套房，是喜来登酒店旗下最大的物业及澳门最大型的酒店。

The St. Regis Macao:
澳门瑞吉酒店坐落路凼金光大道，于全新地标澳门伦敦人之内，地理位置优越。酒店拥有400间客房及套房，设计典雅奢华。
酒店秉承百年品牌的优雅传统，瑞吉特色管家为每位宾客提供量身定制的标志性服务，让您的住宿体验精致优雅。

Contact Person

联络人

Luna Wong

Address

公司地址

The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau SAR, P.R. China

E-mail Address

电邮地址

lou.wong@marriott.com

Phone Number

电话号码

81133332

Website

网址

Job Vacancy

招聘职位

Chinese

中文

前台接待员

English

英文

Guest Services Agent

Employment Type

职缺类型

þ Full Time 全职

þ Part Time 兼职

o Internship 实习

No. of Vacancies招聘人数   5 

Job Description

工作描述

Core work activities include:
• Follow company and department policies and procedures
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
• Thank guests with genuine appreciation and provide a fond farewell
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings
• Develop and maintain positive and productive working relationships with other employees and departments
• Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures
• Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay
• Operate telephone switchboard station in order to answer telephone calls
• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
• Follow up with guests to ensure their requests or problems have been met to their satisfaction
• Provide guest service of all areas at Sheraton Club

Requirements
应聘要求

Minimum Job requirements:
• High school diploma/G.E.D. equivalent
• Fluent English
• Available to work on weekends (8 hours shifts)

Faculty
目标学院

酒店与旅游管理学院

Salary/ Benefit
薪酬/福利

MOP 50 or above / per hour

Remarks

备注

有意者请将履历表发电邮至 lou.wong@marriott.com

Job Vacancy

招聘职位

Chinese

中文

行李服务员

English

英文

Bell Attendant

Employment Type

职缺类型

þ Full Time 全职

þ Part Time 兼职

o Internship 实习

No. of Vacancies招聘人数   5 

Job Description

工作描述

Core work activities include:
• Maintain awareness of suspicious persons on property premises
• Address guests' service needs in a professional, positive, and timely manner
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
• Speak to guests and co-workers using clear, appropriate and professional language
• Support all co-workers within Rooms section (e.g., FO, Club Lounge and Fitness)
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
• Move up and down stairs and/or service ramps
• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
• Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage

Requirements
应聘要求

Minimum Job requirements:
• High school / Diploma required
• Fair English

Faculty
目标学院

酒店与旅游管理学院

Salary/ Benefit
薪酬/福利

MOP 50 or above / per hour

Remarks

备注

有意者请将履历表发电邮至 lou.wong@marriott.com

Job Vacancy

招聘职位

Chinese

中文

康体服务员

English

英文

Recreation Attendant

Employment Type

职缺类型

þ Full Time 全职

þ Part Time 兼职

o Internship 实习

No. of Vacancies招聘人数   5 

Job Description

工作描述

Core work activities include:
• Provide information to guests about available recreation facilities, activities, lessons, and equipment
• Clean and maintain recreational equipment and supplies
• Creating memorable experiences for both hotel guests and our members
• Speak to guests and co-workers using clear, appropriate and professional language
• Show flexibility in assisting in any tasks other than the daily requirements
• Assist the department head / supervisor in ensuring the highest level of service and quality, as per the company’s standard, are followed and implemented daily
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Be responsible for leading by example to our guests and members in terms of safe use of equipment and using the pool areas
• Maintain awareness of unsafe work procedures or conditions and/or report them to the Sheraton Fitness management
• Perform other reasonable job duties as requested

Requirements
应聘要求

Minimum Job requirements:
• High school diploma/G.E.D. equivalent
• Fair English

Faculty
目标学院

酒店与旅游管理学院

Salary/ Benefit
薪酬/福利

MOP 50 or above / per hour

Remarks

备注

有意者请将履历表发电邮至 lou.wong@marriott.com