Company Name

公司名稱

Chinese

中文

澳門喜來登大酒店及澳門瑞吉酒店

English

英文

Sheraton Grand Macao and The St. Regis Macao

Industry

行業性質

酒店/旅遊

BR Number

商業登記編號

SO23490

Introduction

公司簡介

Sheraton Grand Macao:
澳門喜來登大酒店坐落路氹金光大道之上，於全新地標澳門倫敦人之內，擁有超過4,000間客房及套房，是喜來登酒店旗下最大的物業及澳門最大型的酒店。

The St. Regis Macao:
澳門瑞吉酒店坐落路氹金光大道，於全新地標澳門倫敦人之內，地理位置優越。酒店擁有400間客房及套房，設計典雅奢華。
酒店秉承百年品牌的優雅傳統，瑞吉特色管家為每位賓客提供量身定制的標誌性服務，讓您的住宿體驗精緻優雅。

Contact Person

聯絡人

Luna Wong

Address

公司地址

The Londoner Macao, Estrada do Istmo, s/n, Cotai, Macau SAR, P.R. China

E-mail Address

電郵地址

lou.wong@marriott.com

Phone Number

電話號碼

81133332

Website

網址

Job Vacancy

招聘職位

Chinese

中文

前台接待員

English

英文

Guest Services Agent

Employment Type

職缺類型

þ Full Time 全職

þ Part Time 兼職

o Internship 實習

No. of Vacancies招聘人數   5 

Job Description

工作描述

Core work activities include:
• Follow company and department policies and procedures
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
• Thank guests with genuine appreciation and provide a fond farewell
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings
• Develop and maintain positive and productive working relationships with other employees and departments
• Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures
• Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay
• Operate telephone switchboard station in order to answer telephone calls
• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
• Follow up with guests to ensure their requests or problems have been met to their satisfaction
• Provide guest service of all areas at Sheraton Club

Requirements
應聘要求

Minimum Job requirements:
• High school diploma/G.E.D. equivalent
• Fluent English
• Available to work on weekends (8 hours shifts)

Faculty
目標學院

酒店與旅遊管理學院

Salary/ Benefit
薪酬/福利

MOP 50 or above / per hour

Remarks

備註

有意者請將履歷表發電郵至 lou.wong@marriott.com

Job Vacancy

招聘職位

Chinese

中文

行李服務員

English

英文

Bell Attendant

Employment Type

職缺類型

þ Full Time 全職

þ Part Time 兼職

o Internship 實習

No. of Vacancies招聘人數   5 

Job Description

工作描述

Core work activities include:
• Maintain awareness of suspicious persons on property premises
• Address guests' service needs in a professional, positive, and timely manner
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
• Speak to guests and co-workers using clear, appropriate and professional language
• Support all co-workers within Rooms section (e.g., FO, Club Lounge and Fitness)
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
• Move up and down stairs and/or service ramps
• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
• Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage

Requirements
應聘要求

Minimum Job requirements:
• High school / Diploma required
• Fair English

Faculty
目標學院

酒店與旅遊管理學院

Salary/ Benefit
薪酬/福利

MOP 50 or above / per hour

Remarks

備註

有意者請將履歷表發電郵至 lou.wong@marriott.com

Job Vacancy

招聘職位

Chinese

中文

康體服務員

English

英文

Recreation Attendant

Employment Type

職缺類型

þ Full Time 全職

þ Part Time 兼職

o Internship 實習

No. of Vacancies招聘人數   5 

Job Description

工作描述

Core work activities include:
• Provide information to guests about available recreation facilities, activities, lessons, and equipment
• Clean and maintain recreational equipment and supplies
• Creating memorable experiences for both hotel guests and our members
• Speak to guests and co-workers using clear, appropriate and professional language
• Show flexibility in assisting in any tasks other than the daily requirements
• Assist the department head / supervisor in ensuring the highest level of service and quality, as per the company’s standard, are followed and implemented daily
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Be responsible for leading by example to our guests and members in terms of safe use of equipment and using the pool areas
• Maintain awareness of unsafe work procedures or conditions and/or report them to the Sheraton Fitness management
• Perform other reasonable job duties as requested

Requirements
應聘要求

Minimum Job requirements:
• High school diploma/G.E.D. equivalent
• Fair English

Faculty
目標學院

酒店與旅遊管理學院

Salary/ Benefit
薪酬/福利

MOP 50 or above / per hour

Remarks

備註

有意者請將履歷表發電郵至 lou.wong@marriott.com